I installed friendlyway composer 7 on a computer with Windows Vista. When I press the PowerPoint button on the composer toolbar to add PowerPoint presentation, composer 7 crashes. What can cause this problem?
This problem occurs due to a bug in Windows Media Encoder – this is a component from Microsoft used in composer 7. This problem can be fixed by the installation of a hotfix from Microsoft available from this URL:
http://download.microsoft.com/download/0/3/d/03d35c05-67da-40e0-9e45-3ea0ca6329a4/windowsmedia9-kb929182-intl.exe
IMPORTANT! Please note that you need to run as admin installing this patch.