friendlyway composer 7

1.  I have a problem: composer crashes at start before selecting project.The following error appears:Stack trace: at Composer.Shell.Forms.MainWnd.InitLocalCaptions() in d:\BuildArea\Composer\ReleaseCandidate\Sources\Composer\Shell\Forms\MainWnd_Initialization.cs:line 67. How can I solve it?
2.  After starting player 7 under client service following error occurs:"unable to initialize log." How can I solve this problem?
3.  After some time of playback I can see only a black area instead of TV object. What can cause this issue?
4.  During the installation, I got the OS denied access error message below: “The operating system denied access to the specified file”. How can I solve this problem?
5.  I’ve installed friendlyway composer 7, but when I launch the application, it crashes with following error message: “Font 'Verdana' does not support style 'Regular'.” How can I solve this problem?
6.  I have the following error during composer 7 installation: “The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2738.” How can I solve this problem?
7.  I downloaded and installed friendlyway composer. Now I’m trying to install player on the same computer but the following error message is displayed: “friendlyway player 7 may not be installed on machine where friendlyway composer 7 has already been installed”. So can I use composer and player on the same machine or is it impossible?
8.  I installed friendlyway composer 7 on a computer with Windows Vista. When I press the PowerPoint button on the composer toolbar to add PowerPoint presentation, composer 7 crashes. What can cause this problem?
9.  What are system requirements (hardware and software) for composer 7?
10.  I'm trying to add an RSS feed but only a tagged text is being displayed both on the work panel and in the page preview. How can I get it working?
11.  I cannot get the hardware ID of my composer/player 7 PC since the hardware ID field of the Hardware ID window is empty. What can cause this problem and how can I solve it?
12.  How to find the hardware ID of my composer/player 7 PC?